CONNECT Q earns top industry recognition for bringing AI-driven production analytics and workflow intelligence to print and packaging operations.
Melville, New York | June 30, 2026 — SpencerMetrics has been awarded a 2026 PRINTING United Alliance Pinnacle Award for its AI-powered analytics solution, CONNECT Q, recognizing the company’s innovation in production workflow software for the printing and packaging industry.
The award was presented in the Technology – Software (Workflow/MIS/CRM) category, highlighting CONNECT Q’s ability to transform production data into actionable insights that help print businesses improve efficiency, productivity, and operational decision-making.
The PRINTING United Alliance Pinnacle Awards are widely regarded as one of the printing industry’s highest technology honors, recognizing products that deliver meaningful advancements in quality, capability, and productivity.
AI-Powered Production Intelligence
CONNECT Q is an AI analytics assistant built on the SpencerMetrics CONNECT platform. Instead of relying on manually generated reports or complex database searches, the software allows users to ask production-related questions in plain language and receive immediate, data-driven answers.
For example, operators, production managers, and executives can ask questions such as “What caused the downtime on Press 3 last week?” and receive instant insights based on real production data collected across the manufacturing environment.
Because the platform is vendor-neutral, it can consolidate production information from multiple printing devices and systems, making operational data accessible to users regardless of their technical expertise.
Turning Data into Actionable Insights
SpencerMetrics says CONNECT Q has been designed to identify production trends, equipment issues, operational anomalies, and efficiency opportunities using structured and context-aware manufacturing data.
By providing accurate insights into equipment performance, operator productivity, material usage, and production capacity, the platform enables print businesses to make faster, more informed decisions that can improve profitability and reduce operational inefficiencies.
The company emphasizes that reliable AI depends on accurate production data, ensuring recommendations are based on actual shop-floor performance rather than assumptions.
Industry Recognition
Commenting on the award, Vishal Sahay, President of SpencerMetrics, said the recognition reflects the company’s long-term commitment to applying artificial intelligence in practical manufacturing environments.
He noted that AI can create real value for print operations when supported by accurate production data, allowing businesses to make confident decisions that improve operational performance and business results.
Building Momentum in 2026
The Pinnacle Award marks another milestone for SpencerMetrics in 2026. Earlier this year, the company also received the Best Sponsor Case Study Presentation – Transaction award at the 14th Annual Inkjet Summit, recognizing its contributions to workflow innovation within the printing industry.
SpencerMetrics will showcase CONNECT Q along with its complete portfolio of production intelligence and workflow management solutions at PRINTING United Expo 2026, taking place September 23–25 in Las Vegas.
Growing Importance of AI in Print Manufacturing
As printing companies continue to embrace digital transformation, AI-powered analytics and workflow automation are becoming increasingly important tools for improving production efficiency and reducing manual processes.
Industry recognition for solutions such as CONNECT Q reflects the growing demand for intelligent software that enables print service providers to optimize equipment performance, streamline operations, and make data-driven business decisions in an increasingly competitive market.
About SpencerMetrics
SpencerMetrics develops vendor-neutral production intelligence and workflow analytics solutions for the printing and packaging industry. Its CONNECT platform captures and analyzes production data from multiple devices and workflows, helping print service providers improve efficiency, reduce downtime, and make informed operational decisions through real-time analytics.