Interview with Mr. Abhisek Bera, Proprietor, Alex Printing Machinery Services
AlexPMS delivers reliable, cost effective printing and packaging solutions that boost productivity and ensure excellence.
Print3 : Can you share the story behind the founding of AlexPMS what inspired you to start a business in printing & packaging machine solutions?
Abhisek Bera : AlexPMS was founded to bring innovative and reliable printing & packaging machine solutions to the industry. Inspired by the need for high quality, efficient, and cost-effective machines, we set out to help businesses boost productivity and achieve excellence through trusted technology and personalized support.
P3 : Who or what have been your biggest role models or sources of inspiration in the industry?
AB : In the printing and packaging industry, our biggest sources of inspiration have been global innovators who continuously push the boundaries of technology and efficiency. We are also motivated by our clients their challenges and successes drive us to innovate and deliver better solutions. At AlexPMS, learning from industry leaders and staying committed to excellence has always guided our vision and growth.
P3 : Can you list out all your current products and also tell us about your very first launched product?
AB : At AlexPMS, we offer a comprehensive range of printing and packaging machine solutions, used equipment as well as new, including laminating machines, slitting machines, die-cutting machines, binding machines and other allied equipment designed for efficiency and high performance. We are providing alternative high quality spare parts to reduce downtime and cost. We have a core strength to make automation in segments from software to hardware. It laid the foundation for our journey and continues to inspire the development of our advanced solutions today.
P3 : How do you ensure quality, precision, and reliability, especially for high-end components like UV/IR systems?
AB : At AlexPMS, quality, precision, and reliability are at the core of everything we do. For high-end components like UV/IR systems, we follow stringent quality control protocols, use premium-grade materials, and collaborate with trusted technology partners.Each machine undergoes rigorous testing and calibration to ensure it meets international standards and delivers consistent performance. Our dedicated engineering team continuously monitors production processes and incorporates the latest innovations to maintain the highest levels of accuracy and reliability for our clients.
P3 : Can you tell us about the “Boston Tech UV” brand you manufacture under what features or innovations set it apart?
AB : “Boston Tech UV” is our premium brand of UV curing systems designed to deliver unmatched performance and reliability. What sets it apart is its advanced technology, energy efficiency, and precision control, which ensure uniform curing and superior print quality. With features like customizable intensity settings, durable components, and easy integration with various printing machines, Boston Tech UV reflects our commitment to innovation and helping clients achieve high-quality results consistently.
P3 : What is the current demand for printing and packaging machinery in India across sectors and regions?
AB : Demand for printing & packaging machinery in India is growing strongly, led by sectors like food & beverage, pharmaceuticals, FMCG, and e‑commerce. States with strong industrial bases such as Maharashtra, Gujarat, Tamil Nadu, and Andhra Pradesh are seeing higher adoption. With brands seeking better quality, automation, and sustainable solutions, the market is expanding rapidly, offering excellent opportunities for modern, reliable machinery.
P3 : What innovations or trends in printing / packaging machinery are you most excited about (e.g. automation, digital printing, sustainability)?
AB : At AlexPMS, we are most excited about innovations that enhance efficiency, quality, and sustainability. Automation and IoT-enabled machines are transforming production, publishers, and book printers are taking giant steps in the industry, so as we are providing complete solutions. reducing errors and improving speed.Digital printing allows for faster customization and shorter runs, while eco-friendly and sustainable packaging solutions are becoming essential for brands. These trends are shaping the future of the industry, and we are focused on bringing these advanced technologies to our clients.
P3 : How do you ensure your products meet the evolving needs of global clients?
AB : We ensure our products meet global client needs by closely monitoring industry trends and feedback from our customers. We invest in research and development, adopt the latest technologies, and customize solutions for different markets. Rigorous quality control, precision engineering, and ongoing support help us deliver machines that are reliable, efficient, and aligned with international standards.
P3 : What is your business model how do you balance product sales vs. after-sales services like AMC and breakdown support?
AB : We are the HEIDELBERG printing machine specialist first, so focused on quality in sheetfed printing, GMI audit, etc. Our business model balances high quality machine sales with comprehensive after-sales support. While product sales form the foundation, we prioritize long-term client relationships through Annual Maintenance Contracts (AMC), quick breakdown support, and technical assistance. This approach ensures our clients’ machines run efficiently, minimizes downtime, and builds trust, making after-sales service an integral part of our value proposition.
P3 : How many years of experience do you have in this industry?
AB : AlexPMS brings over 15+ years of experience in the printing and packaging machinery industry. Over this time, we have gained deep insights into production challenges, emerging technologies, and client requirements, which allows us to deliver machines and solutions that are reliable, efficient, and tailored to industry needs.
P3 : How has the availability of advanced technologies like better UV/IR curing, sensor-based monitoring, IoT and predictive maintenance impacted the printing machinery industry in India?
AB : Advanced technologies like UV/IR curing systems, sensor-based monitoring, IoT, and predictive maintenance are transforming the printing machinery industry in India. They improve precision, efficiency, and machine uptime, while reducing errors and operational costs. These technologies allow manufacturers to produce higher-quality output, monitor performance in real-time, and plan maintenance proactively, helping businesses stay competitive and meet evolving market demands.
P3 : What major technical challenges do Indian companies face with large machinery and how are they addressed?
AB : Indian companies often face technical challenges with large machinery, such as high downtime, precision issues, complex installation, and maintenance difficulties. At AlexPMS, we address these through robust engineering, rigorous quality testing, on-site installation support, training for operators, and AMC services. Advanced technologies like sensor monitoring and predictive maintenance further help minimize issues and ensure smooth, efficient operations.
P3 : How are your solutions helping Indian printers enhance productivity and precision?
AB : Our solutions at AlexPMS help Indian printers enhance productivity and precision through advanced machinery, automation, and high quality components. Features like UV/IR curing, sensor-based controls, and efficient workflows reduce errors and downtime while enabling faster production. By combining reliable machines with training and support, we ensure printers achieve consistent output, better quality, and improved overall efficiency.
P3 : Are there plans for expansion into new geographies, new product lines, deeper services?
AB : Yes, at AlexPMS we have strategic plans for expansion. We aim to reach new geographies within India and select international markets, introduce advanced and customized product lines, and strengthen our after-sales services like AMC and predictive maintenance. Our goal is to provide more comprehensive solutions, enhance client satisfaction, and stay at the forefront of innovation in printing and packaging machinery.
P3 : Which sectors will drive demand for your services and machines?
AB : The demand for AlexPMS machines and services is primarily driven by sectors like food & beverage, pharmaceuticals, FMCG, e-commerce, and consumer goods. These industries require high-quality printing, attractive packaging, and efficient production, which our machines and solutions provide. Growing branding requirements, automation adoption, and sustainable packaging trends are further fueling demand across sectors.
P3 : Can you share examples of CSR programs or community engagement?
AB : We believe in giving back to the community. Our CSR initiatives focus on supporting education, skill development, and environmental sustainability. For example, we organise training programmes for young technicians, sponsor local educational initiatives, and actively promote eco-friendly practices in the printing and packaging industry. These efforts reflect our commitment to both social responsibility and industry growth.
P3 : How does AlexPMS approach environmental sustainability?
AB : Environmental sustainability is a key focus. We design our machines to be energy-efficient, minimize waste, and support eco-friendly materials. By promoting recyclable packaging solutions, reducing emissions, and encouraging responsible practices, we help clients achieve their production goals while also contributing to a greener, more sustainable industry.
P3 : What steps are taken to ensure worker safety & training, especially with large-scale machinery installation and maintenance?
AB : Worker safety is a top priority, especially during large machinery installation and maintenance. We implement strict safety protocols, provide protective equipment, and conduct thorough training for all operators and technicians. Additionally, our team is trained in safe handling, emergency procedures, and regular equipment checks, ensuring both smooth operations and a safe working environment for everyone involved.
P3 : Can you tell us about any recent product launches or upgrades?
AB : Recently, AlexPMS has introduced upgraded versions of our range of HEIDELBERG printing machine around the world and UV/IR curing machines with improved precision, energy efficiency, and automation features. These upgrades are designed to meet evolving industry needs, reduce downtime, and enhance production quality. By incorporating advanced sensors, IoT connectivity, and user friendly controls, our latest machines help clients achieve faster, more reliable, and high-quality printing and packaging output.
P3 : Has AlexPMS received any awards or recognitions recently?
AB : Yes, AlexPMS has recently been recognized for its innovation and excellence in printing and packaging machinery solutions. We have received awards for technology leadership, energy-efficient designs, and outstanding customer support. We were part of many premier exhibitions in India. These recognitions reflect our commitment to delivering reliable, high quality machines and long-term relationships with our clients.